Required NOC Service Analyst - Student Position

Description : NOC Service Analyst - Student Position  (119261) 

Job Description

Mobileye changes the way we drive, from preventing accident to semi and full autonomous vehicle. If you are excellent, bright, hands on person with passion to make a difference come to lead the revolution!

We are looking to establish 24/7 operation of NOC (network operation center), the NOC service analyst will monitor network, servers, hardware, routers, switches, firewalls, and remote technologies.

What will YOU do?

  • Field incoming calls, help clients troubleshoot IT 1st level issues, diagnose network and server problems, and provide resolutions.
  • Oversee the preventative maintenance of all networking equipment for various industries.
  • Document all incoming calls and record the technical issues addressed in each call.
  • Maintain logs of resolutions, communicate with vendors about ongoing problems, and use a ticketing system to update information regarding the progress of each call.

Desired Background

  • 2nd-3rd year Student of computer science degree or Engineering degree
  • Ability to work on weekends and nights
  • Provide 3 shifts per week including at least one shift during Sunday-Thursday day time.
  • Troubleshooting, Problem-solving skills, Independent
Location  Jerusalem
Published On  09/01/2019