Customer support SW analysis engineer

Shanghai, China
Field Support, Technical Support, & Labs
Full time

The position

Mobileye is looking for a Customer Support SW Engineer for resident contact window at customer site in supporting their deployment of Mobileye AVP products and providing SW technical support.

  • You will join Mobileye AV platform Customer Support China team.
  • You will be resident contact window for Mobileye product’s SW technical support during development and SOP.
  • You will be responsible for SW issues analysis and debug, together with the customer, provide technical solutions where applicable.
  • You will work closely and coordinate with the Mobileye Autonomous vehicle ECU platform, the CM (Contractor Manufacture) and with Mobileye customers (OEMs).
  • You will work directly with various Mobileye teams (System, Hardware, Software, Safety, Cybersecurity and Production control team).
  • You will get to be exposed and be part of building the most challenging and inspiring product in the Automotive domain (full self-driving cars and semi self-driving cars).

All you need is:

  • Bachelor or above in Electrical Engineering or Computer Science.
  • Willingness for resident based at Hangzhou Bay.
  • Minimum two years of System validation or SW analysis in automotive electrical & electronics industry.
  • Working experience for Autonomous Driving Systems products and ability to debug computerized systems.
  • Strong communication skills and customer interface experience.
  • Good knowledge in automotive bus systems (Ethernet/CAN/Flexray) and their tools. – a plus
  • Comprehensive knowledge of SOC and MCU architecture and their basic software-(Linux OS/AUTOSAR) – a plus
  • Good English skills both verbal and writing – a must
  • Driving license – a must
Mobileye changes the way we drive, from preventing accidents to semi and fully autonomous vehicles. If you are an excellent, bright, hands-on person with a passion to make a difference come to lead the revolution!