Customer Technical Specialist

Jerusalem, Israel

Project / Program Management

Full time

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The position

Mobileye changes the way we drive, from preventing accident to semi and full autonomous vehicle. If you are excellent, bright, hands-on person with passion to make a difference come to lead the revolution!

Mobileye is looking for Customer Technical Specialist for a challenging position in managing the latest advanced driving assistance systems (ADAS) products for various automotive companies.

What will you do:

Serve as technical Specialist for ADAS features utilizing Mobileye's vision technology.
Serve as a trusted advisor for customers.
Technical work with internal teams to advance customer issue resolution and follow up on issues.
Technical work on customer interfaces and data, compared to internal interface and algorithmic data.
Gather and analyze customer feedback to understand their needs, preferences, and challenges.
Support and follow versions and delivery of new versions to customers. Ensure the Mobileye core product requirements align with customer needs and requirements.
Work collaboratively with Marketing, Sales, Product, Algorithmic Engineering teams.
Actively help improving development processes across different departments.
Joint work with lead car manufacturers, including joined workshops, test drives and functional tuning (including on site support).
Build and maintain excellent customer relationships.

All you need is:

B.Sc. in Computer Science or a related engineering field - Must
Proven experience in customer-facing positions - Must
Experience in SW development and understanding of SW development life cycle – Advantage.
Excellent problem-solving, organizational and analytical skills, with proven ability to take initiative and build strong and productive relationships.
Excellent communication and management skills.
Experience in managing products or programs - Advantage
Knowledge in project lifecycle - Advantage
Fluent English and Hebrew - Must

Mobileye changes the way we drive, from preventing accidents to semi and fully autonomous vehicles. If you are an excellent, bright, hands-on person with a passion to make a difference come to lead the revolution!